Term and Conditions

Hey there, rock ‘n’ roll enthusiasts! Welcome to New BuyRockNRoll—your ultimate destination for music memorabilia and collectibles. Before you dive into our treasure trove of music greatness, please take a moment to read through our Terms and Conditions. These guidelines help ensure everyone has an awesome experience while shopping with us.

By accessing our website at soundmusicsales.com or making a purchase, you agree to these Terms and Conditions. If you don’t agree with any part, please refrain from using our site.

1. Who We Are & Our Products

New BuyRockNRoll is an online retailer specializing in officially licensed music merchandise and collectibles from your favorite artists like AC/DC, The Beatles, Elvis Presley, Bob Marley, and many more. We offer high-quality products including action figures, limited edition collectibles, and other music memorabilia through partnerships with brands like Aggronautix, Blitzway, Axe Heaven, and Bravado.

Our products are authentic and officially licensed. Due to the collectible nature of many items, some may have limited availability or be part of exclusive runs.

2. Your Account Responsibilities

To make purchases, you may need to create an account. When you do, you agree to:

• Provide accurate and complete information
• Maintain and update your information to keep it current
• Keep your password secure and confidential
• Notify us immediately of any unauthorized account activity
• Be responsible for all activities that occur under your account

We reserve the right to suspend or terminate accounts that provide false information or violate these Terms.

3. Ordering & Payment Terms

Placing Orders

When you place an order, you’re making an offer to purchase our products. We’ll send you a confirmation email once we receive your order, but this doesn’t mean we’ve accepted it yet. We accept your order only when we ship the items.

We reserve the right to limit quantities, reject orders, or discontinue products for any reason, including suspected fraud or inaccurate pricing information.

Payment Methods

We accept the following payment methods:

• Visa
• MasterCard
• JCB
• PayPal

All payments are processed securely. By providing payment information, you represent that you’re authorized to use the payment method.

Pricing & Taxes

All prices are in U.S. dollars. While we strive for accuracy, occasionally errors may occur. If we discover an error in pricing, we’ll contact you before processing your order.

You’re responsible for any customs duties, taxes, or other fees imposed by your country’s import laws. These charges are not included in our prices.

4. Shipping & Delivery

We ship globally, excluding Asia and some remote areas. Here’s how we rock your delivery:

Processing Time

Orders typically process within 1-2 business days after payment confirmation.

Shipping Options

• Standard Shipping: Via DHL or FedEx. Delivery within 10-15 days after shipping. Cost: $12.95
• Free Shipping: For orders over $50, via EMS. Delivery within 15-25 days after shipping

Delivery times are estimates and may vary based on your location and customs processing. You can track your order using the details we provide.

Risk of loss or damage passes to you once we deliver the items to the carrier.

5. Returns & Exchanges

We want you to love your collectibles! If something’s not right, here’s our policy:

Return Window

You may return or exchange most items within 15 days of receiving your order. Items must be in original, unused condition with all tags and packaging intact.

Non-Returnable Items

Some items can’t be returned due to their nature:

• Opened or used collectibles (unsealed action figures or damaged packaging)
• Personalized or custom-made products
• Items from limited edition or exclusive runs (e.g., rare artist series)

Return Process

1. Contact us at [email protected] within 15 days of receipt
2. Include your order number and reason for return/exchange
3. Wait for our approval and return instructions
4. Ship the item securely in its original packaging to:
   New BuyRockNRoll
   4259 Straford Park
   Winchester, US 40391

Return shipping costs are your responsibility, unless the item was defective or incorrect.

Refunds

After we receive and inspect your return, we’ll process your refund within 5-7 business days. Refunds are issued to your original payment method and may take additional time to appear in your account.

6. Intellectual Property

All content on our website—including text, graphics, logos, images, and product designs—is our property or our licensors’ property and is protected by copyright and trademark laws.

The musical artists, brands, and characters featured in our products are trademarks of their respective owners. Our products are officially licensed, but we don’t claim ownership of these third-party trademarks.

You may not use our content or any product trademarks for commercial purposes without explicit permission.

7. Website Use & Conduct

When using our website, you agree not to:

• Use the site for illegal purposes or solicit illegal activities
• Attempt to gain unauthorized access to any part of the site
• Interfere with or disrupt the site or servers
• Submit false or misleading information
• Use any automated systems like robots or spiders to access the site

We reserve the right to terminate your access for violating these rules.

8. Limitation of Liability

New BuyRockNRoll will not be liable for any indirect, incidental, or consequential damages arising from your use of our website or products.

Our total liability for any claim related to your use of the site or products is limited to the amount you paid for the product(s) in question.

We make no warranties about the accuracy or completeness of site content and reserve the right to correct errors without liability.

9. Privacy & Data Protection

We respect your privacy! Our Privacy Policy (available on our website) explains how we collect, use, and protect your personal information. By using our site, you consent to our data practices described in the Privacy Policy.

10. Changes to Terms

We may update these Terms and Conditions occasionally. When we do, we’ll post the new version with an updated date. Your continued use of the site after changes means you accept the updated Terms.

11. Governing Law

These Terms are governed by the laws of the United States and the state of [Insert State], without regard to conflict of law principles.

12. Contact Us